Subscribe to Vixa and get your plug-in device at no extra cost
Download the app and install the plug-in device in just a few steps
Get real-time insights from your vehicle to your phone
No guesswork, no surprises. Just plug the device into your vehicle for always-on insights and monitoring
Battery and engine health alerts
AI-powered tyre scanner
Book repairs with upfront costs
MOT and service reminders
Vixa gathers data about your car's health to provide you with insights and alert you to any issues. Your data won’t be used to increase your car insurance premiums, shared outside of the AA or sold to third parties. For more on how we handle your data, read the Vixa privacy notice
Chat with a mechanic in the app for friendly advice, recommendations, and explanations
Get Vixa
Keep on top of services and MOTs with reminders from Vixa. Need a fix? It's easier than ever thanks to seamless in-app booking with trusted garages or Mobile Mechanics†
Get StartedVixa shows you upfront price estimates, plus options to spread payments with no interest via Clearpay
Vixa is available to anyone with a compatible car. It's £3.99 a month for existing AA Breakdown members and AA insurance customers*. Or £5.99 a month for everyone else.
Vixa is compatible with most petrol cars made after 2001 and most diesel cars made after 2006. Hybrid vehicles are compatible with all features except battery alerts. We do not currently support EVs.
We’re updating our car compatibility regularly, so if your car isn’t compatible now, it may be in the near future. Sign up to our waitlist to be kept in the loop.
Vixa is available to anyone with a compatible car. It’s £3.99 a month for existing AA Breakdown members and AA insurance customers or £5.99 a month for everyone else.
The Vixa plug-in device gathers data about your car's health, like engine performance, battery life cycle and location (if enabled). Vixa uses this to provide you with car health insights, to alert you about issues, and to offer you proactive maintenance advice.
Your data won't be used to increase your car insurance premiums, shared outside of the AA or sold to third parties. If we make any changes to our policy, we will always ask for your consent first. For more on how we handle your data, read the Vixa privacy notice.
Think of it as a health tracker for your vehicle – a small device that connects to your car's OBD port (onboard diagnostics). Your plug-in device collects data from sources in your car (such as your engine or battery) that we can use to understand your car's health and offer proactive maintenance advice.
It's simple and only takes a few minutes. There's more detail in our fitment guide, which you'll find via the Support page within the Vixa app.
1. Find the On-board diagnostics (OBD) port. It's usually under the dashboard near the steering wheel. This is the port mechanics use to diagnose your car. During the process of signing up, we'll try to show you approximately where it is.
2. Fit your Vixa plug-in device firmly into the port, then wait 30 minutes before starting your engine. In some cases, starting the engine immediately can cause issues.
Please be patient as your device calibrates. Unplugging and reconnecting the device will slow down the process.
The plug-in device is loaned to you free of charge as part of your subscription. However if you choose to cancel, it is your responsibility to return the device to us by following the instructions on our returns page.
If you want to move your Vixa plug-in device to another vehicle: 1. Remove the Vixa plug-in device from your old vehicle. 2. Contact the Customer Service team via phone (0330 053 0466) or WhatsApp (0330 053 0913) and they will change the vehicle in the app. 3. Fit the Vixa plug-in device into the new vehicle. It will start gathering data from the new vehicle as soon as it's plugged in.
That’s not a problem, simply reconnect your plug-in device and it will work as normal, as long as you have an active subscription and you’re using the same vehicle.
If you think your plug-in device has stopped working, follow these easy steps to reset it:
Unplug the plug-in device from your vehicle.
Leave the plug-in device disconnected for at least 30 minutes.
Plug the plug-in device back in
Check the status of the plug-in device. When the plug-in device has been successfully reconnected, the LED light on the plug-in device will flash rapidly.
After taking a couple of journeys, you'll be able to see updates about your vehicle's health in the app again.
If you’re still having issues, give us a call 0330 053 0466 or contact us via WhatsApp on 0330 053 0913.
No, we only offer connection via a Vixa plug-in device.
If you cancel your Vixa subscription, you must remember to return your plug-in device or risk being charged £25. Returning your device is simple: place it back in the original packaging or a padded envelope and write ‘Freepost TRAKM8’. No additional address needed. Please just make sure the writing is perfectly clear. For more information visit the returns page.
Vixa is £3.99 a month for existing AA Breakdown members and AA insurance customers. Or £5.99 a month for everyone else.
The subscription is paid monthly and you can cancel anytime by visiting www.vixa.co.uk/profile. You must remember to return your plug-in device or risk being charged £25. Returning your device is simple: place it back in the original packaging or a padded envelope and write ‘Freepost TRAKM8’. No additional address needed. Please make sure the writing is perfectly clear. For more information visit www.vixa.co.uk/returns.
If you are an AA Roadside Member or direct AA Insurance Customer you can get Vixa at a discounted price of £3.99 a month. If you are not already an AA member and are interested in becoming one, please visit www.theaa.com where you can find out more about the Breakdown and Insurance products.
No, Vixa is a standalone product and is separate from any other product from The AA. If you're an AA member in a breakdown situation, please refer to your AA Breakdown policy documents.
AA approved garages are not owned or managed by the AA – they're either independently owned or part of a franchise group. We thoroughly inspect each one before it can join our network to ensure it fully meets our quality, service and training standards. This means every AA approved garage is trustworthy.
We carry out full audits of our approved garages annually, as well as ad-hoc spot checks. Our audit checklist covers:
Quality control of all work.
Technician qualifications.
Professionalism and customer service.
Price transparency and invoicing.
Vehicle protection.
Equipment.
Health & safety (including fire safety).
You can get in touch with our support team below. Please provide as much detail as possible so that we can assist you effectively.
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* This price: (1) is only available online at vixa.co.uk; (2) is for existing AA Breakdown Members and AA Insurance customers only who are UK residents (this does not include AA Cars customers or individuals who only receive AA Breakdown as a benefit of a bank account, third-party insurance contract, or through their vehicle’s manufacturer); (3) is not available in conjunction with any other offer, discount or promotion. There’s no cash alternative. We may change Subscription Fees from time to time, but we’ll always let you know beforehand to give you the chance to cancel your Subscription before your next renewal date. Vixa is a standalone product and is not connected in any way to your AA insurance or breakdown membership. †Mobile Mechanic available in selected areas. Check your area in the Vixa app. Bookings for repairs with garages and Mobile Mechanics are subject to our separate Smart Care T&Cs. AA Mechanics may not be able to solve all queries via Whatsapp but will point you in the right direction.